COVID-19

COVID-19 Red/Orange: There are likely to be delivery delays on all products.

Update: 1/3/22

Operating normally, with delays possible on all orders due to the current situation.

Update: 21/2/22

Staff at our Aercus warehouse are isolating due to Covid-19 exposure. Therefore, there will be delays for Aercus orders and for some of the measurement items. 

Update: 29/12/21

There are still pressures on the delivery network, with delays of 4-5 days on most items as they are shipped from either Auckland or Hamilton. Added pressure will exist due to the usual seasonal pressures over the Christmas holidays.

Update: 22/9/21

All products are now shipping. Due to the backlog of orders in Auckland, please expect delays for all order fulfilled from Auckland (Aercus, Tesa, La Crosse, iButton and Smart Sensor), or sent within due to the extraordinary pressures on the delivery network. 

Update: 30/08/21

Our main warehouse has closed for Alert Level 4 for non-essential business orders:

Aercus and most measurement instruments are preorders and will be delivered after the warehouse reopens.

Davis Instruments will ship to essential businesses in Auckland and Northland and all business in the rest of NZ.

iButtons can ship to essential businesses.

La Crosse, Tesa and Netatmo are currently shipping, but this may change.

If you are an essential customer, please let us know using our contact form or on your order.

Please consider all orders from 23rd August 2021 as pre-orders unless otherwise informed.

18/8/21

We supply a range or products, some of which are essential in primary industries, food safety, site safety, pharmaceutical storage safety and scientific research. All products are delivered by courier and are subject to the safety protocols in place by the courier firms. All products can be delivered contactlessly. All administrative staff work from home.

We continue to take orders and will fulfil them as seen as we can either directly or through our delivery partners. However, warehouses may be closed or operate with reduced staff to that everyone stays safe. Please consider all orders from 17th August 2021 as pre-orders. This is a dynamic situation, so check back here for an update.

Please be aware that the delivery network is under pressure and deliveries may be significantly delayed, and tracking codes may not be updated as these are delayed too. 

This message will be updated with further news as appropriate.