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Manuals, Troubleshooting Guides & FAQs

You will find a list of downloadable manuals, troubleshooting guides and FAQs by clicking on the link below:

Spare Parts

To purchase spare parts you will find a complete list of all the spare parts we stock by clicking on the link below. If it is not on our website we are unable to supply it. Spare parts are not able to be broken down into smaller parts and only come as shown on our website:

Spare Parts and Accessories

Faults

For faults with AERCUS INSTRUMENTS products please see our detailed Troubleshooting Guide here:

Aercus Instruments Troubleshooting Guide

For faults with DAVIS products please contact the NZ Davis distributor here:

http://www.davisnet.co.nz

For faults with LA CROSSE products please contact the NZ La Crosse distributor here:

http://lacklands.co.nz

For all other products please contact us by creating a support ticket below. TO ENSURE A PROMPT RESPONSE please include as much of the following information as possible: product brand and model number, date and location of purchase, invoice number.

Contact Us

Please Note: Stock is not held at our Parnell offices.

We are also unable to accept returns without a completed RMA form so if you wish to return an item for any reason you MUST contact our staff first using the form below.

Hours: Mon-Fri, 9:00am - 5:00pm

Address: 17B Farnham Street, Parnell, Auckland 1052

Ph: (09) 889 2679